TITLE: User Researcher
REQUIREMENTS: Bachelor’s degree in Information, Economics and Visual Communication Design, or related field or foreign equivalency.
SPECIAL REQUIREMENTS: Any suitable combination of education, training, &/or experience is acceptable.
JOB DUTIES: Oversee the design and execution of study activities, ensuring quality standards are maintained and built upon overtime. Communicate with project collaborators generating consensus and prioritizing research projects. Collaborate with junior researchers to ensure they complete highly impactful research initiatives. Maintain the research project roadmap aligned with franchise research needs. Evangelize User Research philosophy and share knowledge of methods and best practices with project partners. Identify process and communication improvements for the field. Ensure project consistency with departmental process on how to generate and formulate workable feedback. Liaise with Design, Production, Marketing, Analytics, and other teams to align research efforts. Complete user studies and activities. Carry out research using several methods including, but not limited to, usability testing, UX, balance testing, focus groups, interviews, surveys, heuristic evaluations, card sorts, exploratory research, and field studies. Leverage and suggest new data sources to contextualize analysis and recommendations. Provide summarized research directly to the development teams for discussion and future implementation. Provide design suggestions based on observation, research, and expertise. Coordinate test strategy and design, for public and internal playtests. Maintain detailed records of study details.
Salary range: $107,640/year to $142,600/year
CONTACT: Please send resume ref#23279/contact K. Finnsson for an appointment.
Blizzard Entertainment, Inc.
1 Blizzard Way
Irvine, CA 92618
Jobsite: Irvine, CA (Full-time position)
